Customer Testimonials
Reports from Angie's List, where Mike's overall rating is grade "A"
May 2010
"We used Michael Lombardi Plumbing and Heating for some plumbing work. They called and came right away. My husband was satisfied with the work and seemed pleased with them."
June 2009
"Michael answers his own phone and is pleasant, truthful, and arrives when he says he will. I have used him in the past and appreciate his honesty, reliability, and proficiency. He and his assistant arrive promptly, assess the work to be done and set about doing it."
How much did the final cost compare to the original estimate? "right on"
How does the value of the work compare to the price? "I got more than my money's worth"
How far in advance did you schedule the work? "within a week"
Did you find the company through Angies's List? "no"
If no, what was the other source? "18 years ago, another plumber recommended him"
Why did you choose this contractor? "other, I know I can trust him"
Have you used this company before? "I've used this company before"
What did you like most about this contractor? "professional, honest, reliable, skilled, realistic"
What did you like least about this contactor? "nothing"
What surprises came up during the course of the work? "nothing, he had all the equipment/parts he needed to do the job"
What words of advice would you give other members considering this contractor? "he answers his phone early in the morning"
What words of advice would you give this contractor? "he doesn't need my advice-he knows what he is doing"
This is your space. Feel free to give us your two cents... or quote your favorite movie? "1st time, he came during a heavy freeze when everybody was howling for help"
October 2008
"Mike restored water pressure to our kitchen and repaired a faulty sprayer (which we had paid another plumber to repair but it was still not working 100%). We discovered we needed an additional part which my husband offered to go get, but Mike made sure he returned that same day to finish the job. He was prompt with his initial call and equally as quick to make the repair."
How much did the final cost compare to the original estimate? "right on"
How does the value of the work compare to the price? "I got more than my money's worth"
How far in advance did you schedule the work? "within a week"
Did you find the company through Angie's List? "yes"
If yes, which source(s)? "website"
Why did you choose this contractor? "reputation, other, Angie's list rating."
What did you like most about this contractor? "He is extremely knowledgeable and is passionate about what he does"
What did you like least about this contractor? "Nothing-he's a straight up guy"
What surprises came up during the course of the work? "We need to get some trees removed from our property as the roots could possibly be impeding our drainage in the yard"
What words of advice would you give other members considering this contractor? "Hire him! He's aces!"
What words of advice would you give this contractor? "Keep up the friendly, expert, speedy work!"
August 2008
"This is the plumber that I have used for many years, as needed for many different jobs. He is very reliable and very friendly. He is professional and his prices are competitive for the area. We have used him as needed over 10 years and we have never had any problems."